Contact Us

We are always happy to assist you. Should you have any questions, please feel free to reach out to us.

Customer Service Phone:

1-888-217-2376 (TTY 711)
Hours are 8am – 8pm local time, 7 days a week,
October 1 – March 31, and 8am – 8pm local time,
Monday through Friday, April 1 – September 30

Email:
member.services@exemplarhpo.com

Fax: 1-214-321-1893
Coverage Determination and Appeals:
1-888-259-0607
Compliance:
1-888-279-4517
Fraud, Waste and Abuse:
1-888-327-7927
Accounting: 1-888-306-8349

Mailing address:
Exemplar Health
1107 West Market Center Drive
High Point, NC 27260

Human Resources Contact: human.resources@exemplar-health.com.

You can also contact us directly by filling in the following form and pressing submit. An associate will reply to you directly.

Last Updated on July 7, 2021 by marketing